Privacy Policy
Last updated: November 2, 2025
1. Introduction
Welcome to SupaSales ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Business information (company name, website URL)
- E-commerce platform credentials (with your permission)
- Payment information (processed by secure third-party providers)
- Communications with our support team
2.2 Information We Collect Automatically
- Usage data (features used, time spent, interactions)
- Device information (IP address, browser type, operating system)
- Cookies and similar tracking technologies
- Log data (access times, pages viewed, errors)
3. How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to your comments and questions
- Monitor and analyze usage trends
- Detect, prevent, and address technical issues
- Send marketing communications (with your consent)
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
- Business Transfers: In connection with any merger, sale, or transfer of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly agree to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to track activity on our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children's Privacy
Our service is not directed to children under 13 (or 16 in the European Economic Area). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this privacy policy, please contact us:
- Email: support@supasales.co